Job Descriptions:

1. Troubleshoot, diagnose, and resolve technical hardware and/or software issues
2. Resolve network problems.
3. Provide quick resolution and excellent customer service
4. Redirect unresolved issues to the next level of support personnel
5. Provide needed information on IT products or services
6. Provide feedback on processes and make recommendations on areas to improve
7. Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting
8. Suggest improvements on procedures

Job Requirements:

1. Minimum 2 years experience as IT staff
2. Minimum bachelor degree from IT major
3. Understand Networking, TCP/IP, Micro tic Setting, Access point setting & CCTV.
4. Communicative, discipline, and good in team work.